TowMyDrive is different from your traditional motor club. Here’s why:
- November 10, 2016
- TMD Life
- Posted by towmydrive
- Comments Off on TowMyDrive is different from your traditional motor club. Here’s why:
One major way TowMyDrive differs from traditional motor clubs and insurance providers is our business model. It’s pretty apparent with our membership-free, on-demand ordering for customers — but it’s true for our Partners as well. And this means you have a hand in impacting the job calls you get and are awarded. TowMyDrive’s dispatch algorithm factors in quality score, ETA and rate when awarding jobs to available Partners — all things 100% driven by how you manage your company.
We know delivering top-notch customer service is important to you, and it shows in your quality score. TowMyDrive factors in real customer reviews of each Partner and Affiliate into awarding a job, which means a focus on customer satisfaction helps your company get more volume.
Your location to the job is critical to the ETA: the closer you are, the better the ETA. By having the Partner App in use by each of your drivers, the location services really make a difference. Real-time tracking of your fleet on the move means you receive alerts of jobs that really are nearby…and being nearby equals better ETAs.
Like any marketplace, remember that you have the power to drive your business growth: using the app and providing stellar customer service. TowMyDrive simply provides the right tools and a true partnership, so we can make meaningful change in the industry together.